Return Policy for damaged product

We will take every precaution to deliver your items to you in good condition after careful checking.

 

We only refund payment for damaged products. You must inform us of this as soon as you receive the jewellery. Please return items back to us in the original packaging. You are responsible for returning the item back to us and for the return postage. We do not accept responsibility for the item until it is received by us. We recommend that you obtain proof of postage and would advise that you return by Recorded Delivery. You must return it to our address in 14 days after receiving. 

Gift2u.uk

1 Newman House

74 Southampton Way

Camberwell, SE5 7TS

 

Refund process

Please note that we can only refund the money back onto the card that was used to make the initial purchase

 

Non-Returnable Item

Unfortunately there are some items which we are unable to offer an exchange or refund on.

• Any item which is not in original, saleable condition.

• Earrings cannot be refunded due to health and safety reason.